Frequently Asked Questions

Is there still damage or ongoing construction from Hurricane Sally?

Many properties in our area are still recovering from the devastation that Hurricane Sally brought. We ask for your patience and understanding as some of our properties are still undergoing minior construction projects. We do our best to keep our listings up-to-date and relay all project information as we receive it, but please understand that in regards to property construction it is out of our control and we only know what is relayed to us by the property association and dates are subject to change. If for unforeseen events or delays a property will not be ready in time for scheduled arrivals, we promise to offer a full refund or (if available) relocate the reservation to another comparable unit or assist in finding a suitable replacement.  

Is there a minimum age to rent?

Renters must be at least a minimum of 25 years of age.

Can I smoke in the unit?

All of our units are non-smoking.

What will be provided in my rental?

We supply a starter kit of supplies and enough linens to accommodate the number of guests reported.

  • 2 x per guest bath towels
  • 1 x per guest hand towels
  • 1 x per guest washcloths
  • 2 x dishcloth
  • 2 x potholders
  • 1 roll of toilet paper per restroom
  • 1 roll of paper towels
  • 1 use of dishwasher detergent
  • 1 use laundry detergent 
  • 1 trash liner per can
  • 1 small bottle of liquid dish soap
  • 1 bar hand soap per bathroom
  • 1 x 1oz shampoo
  • 1 x 1oz conditioner

What should I bring?

What are the check-out responsibilities and requirements?

*Failure to follow check-out instructions could result in an excessive cleaning fee. 

Parking? 

Most properties allow 2 vehicles per unit with the exception of Gulf Tower in Gulf Shores, AL.  

Please refer to your rental agreement or listing if you have any questions about how many vehicles.  If you are coming with more vehicles than allowed, below is a list for overflow parking: 

Are tents allowed on the beach?

Tents are permitted with some restrictions. All tents and beach items must be removed from the beach by sunset. Any items left after sunset will be removed by authorities.

Resources:

OBA Tent Notice

Leave Only Footprints

Do you offer travel insurance?

Yes, we proudly offer travel insurance through Rental Guardian.

RentalGuardian